TrANSFORMATIONAL CHANGE AGENT

Envision an Agile team that works collaboratively towards a shared goal harnessing the values of commitment, courage, focus, openness, and respect. Now, watch it come to life with an effective and empathetic Certified ScrumMaster®.

Establish and maintain strong relationships with new and existing clients. Align products and services to customer goals. Oversee full delivery cycle of products and services to customers with a direct communication channel, problem-solving toolkit, and long term strategy for continued partnership. Drive renewals, retention, and reduce customer churn.

Project management goes beyond overseeing a project’s budget, scope, schedule, and delivery. It’s about strategic thinking, creative problem-solving, ideation, follow-through, building strong working relationships, clear communication, and innovative collaboration.

Gain clear view into industry trends for growth opportunities. Identify client needs to provide strategic product, program, or service recommendations. Create strategic business roadmaps aligned with your company goals and marketplace needs.

Support cross-functional collaboration between engineers, product developers, legal, and management teams from concept to completion of digital products. Gather real-time feedback effectively communicate, seamlessly implement, and manage scope of client’s digital product needs.

Oversee program lifecycle from pre-assessment to post-evaluation. Define program goals and objectives, establish outcomes and deliverables. Support program implementation with user training, feedback, risk assessment, and configuration.

Stand out with competitive Request for Proposal (RFP) and Request for Information (RFI) responses to prospective clients in the private or public sector. Write a clear, strong, legally compliant contract (Statement of Work, Master Service Agreement) that states mutual goals, services rendered, scope of work, pricing, and terms & conditions.

Collaborate closely with People, Culture, HR, and Leadership teams to achieve collective learning goals. Design customized programs, provide training and facilitation services, and support learning management systems (LMS).